Main Article Content
Abstract
Tujuan: Penelitian ini bertujuan untuk menganalisis pengaruh Financial Knowledge terhadap Kinerja UMKM dengan Media Sosial sebagai variabel moderasi. Fokus penelitian ini adalah untuk melihat sejauh mana literasi keuangan dan pemanfaatan media sosial secara strategis dapat meningkatkan kinerja serta daya saing UMKM di Kota Ambon.
Metode penelitian: Penelitian ini menggunakan pendekatan kuantitatif asosiatif dengan data yang diperoleh dari 100 UMKM yang terdaftar di Dinas Koperasi Kota Ambon. Teknik pengambilan sampel menggunakan purposive sampling, sedangkan analisis data dilakukan dengan bantuan SPSS versi 29 untuk menguji hubungan antarvariabel dan peran moderasi media sosial.
Hasil dan pembahasan: Hasil penelitian menunjukkan bahwa Financial Knowledge berpengaruh positif dan signifikan terhadap Kinerja UMKM. Demikian pula, Media Sosial memiliki pengaruh positif terhadap peningkatan kinerja UMKM. Selain itu, media sosial terbukti memperkuat hubungan positif antara Financial Knowledge dan Kinerja UMKM, yang berarti penggunaannya mampu meningkatkan visibilitas usaha, akses pasar, serta efektivitas pengambilan keputusan bisnis.
Impilikasi: Penelitian ini menegaskan pentingnya peningkatan literasi keuangan dan kemampuan pemanfaatan media sosial bagi pelaku UMKM untuk mendorong pertumbuhan usaha yang berkelanjutan. Pemerintah dan lembaga keuangan diharapkan dapat mengembangkan program pelatihan terpadu yang menggabungkan manajemen keuangan dan strategi pemasaran digital.
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References
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- Amoah, J., Bruce, E., Shurong, Z., Bankuoru Egala, S., & Kwarteng, K. (2023). Social media adoption in smes sustainability: evidence from an emerging economy. Cogent Business & Management, 10(1), 2183573. https://doi.org/10.1080/23311975.2023.2183573
- Anjaningrum, W. D., Azizah, N., & Suryadi, N. (2024). Spurring SMEs’ performance through business intelligence, organizational and network learning, customer value anticipation, and innovation - Empirical evidence of the creative economy sector in East Java, Indonesia. Heliyon, 10(7), e27998. https://doi.org/10.1016/j.heliyon.2024.e27998
- Antony Sentoso, Tiara Plorist Sibarani, & Evi Silvana Muchsinati. (2024). Business Performance of MSMEs: an Analysis of the Effect of Entrepreneurial Orientation, Market Orientation, and Technology Orientation. Jurnal Dinamika Manajemen, 15(2), 318–333. https://doi.org/10.15294/jdm.v15i2.7559
- Arif, M. E., & Herawan, T. (2025). Driving performance in SMEs: Exploring entrepreneurial ecosystems, leadership, and dynamic capability in emerging economies. Journal of the International Council for Small Business, 1–24. https://doi.org/10.1080/26437015.2025.2531873
- Barney, J. B. (1991). Resource Based View (RBV) theory. Firm Resources and Sustained Competitive Advantage. Journal of Management, 17(1), 99–120.
- Cao, G., & Weerawardena, J. (2023). Strategic use of social media in marketing and financial performance: The B2B SME context. Industrial Marketing Management, 111, 41–54. https://doi.org/https://doi.org/10.1016/j.indmarman.2023.03.007
- Dewi, R. Y., & Khotmi, H. (2025). The Moderating Role of Financial Literacy in Improving Performance Through Digital Economy Impact. Jurnal Orientasi Bisnis Dan Entrepreneurship, 6(1), 24–36. https://doi.org/10.33476/jobs.v6i1.4800
- Domma, F., & Errico, L. (2023). The impact of social media adoption on innovative SMEs’ performance. International Review of Applied Economics, 37(3), 324–356. https://doi.org/10.1080/02692171.2023.2205108
- Ferdiansyah, A., & Bukhari, E. (2021). Pengaruh modal, financial knowledge, teknologi dan media sosial terhadap kinerja umkm fashion di Bekasi Utara. Jurnal Ilmiah Akuntansi Dan Manajemen, 17(2), 103–114.
- Hererra, J. J. D., Warokka, A., & Aqmar, A. Z. (2023). Financial literacy and MSME performance: Mediation and moderation analysis. Journal of Sustainable Economics, 1(2), 65–76. https://doi.org/10.32734/jse.v1i2.14304
- Kotler, P. (2016). Manajemen Pemasaran. Penerbit Erlangga.
- Kurniasari, F., Abd Hamid, N., & Lestari, E. D. (2025). Unraveling the impact of financial literacy, financial technology adoption, and access to finance on small medium enterprises business performance and sustainability: a serial mediation model. Cogent Business & Management, 12(1), 2487837. https://doi.org/10.1080/23311975.2025.2487837
- Laradi, S., Elfekair, A., Alrawad, M., Hashim, M., & Derouez, F. (2024). Leveraging capabilities of social media marketing for business success. Computers in Human Behavior Reports, 16, 100524. https://doi.org/https://doi.org/10.1016/j.chbr.2024.100524
- Leonardi, P. M. (2014). Social media, knowledge sharing, and innovation: Toward a theory of communication visibility. Information Systems Research, 25(4), 796–816. https://doi.org/10.1287/isre.2014.0536
- Lusardi, A., & Mitchell, O. S. (2014). The Economic Importance of Financial Literacy: Theory and Evidence. Journal of Economic Literature, 52(1), 5–44. https://doi.org/10.1257/jel.52.1.5
- Marolt, M., Zimmermann, H.-D., & Pucihar, A. (2022). Social media use and business performance in SMEs: The mediating roles of relational social commerce capability and competitive advantage. Sustainability, 14(22), 15029. https://doi.org/10.3390/su142215029
- Molina-García, A., Diéguez-Soto, J., Galache-Laza, M. T., & Campos-Valenzuela, M. (2023). Financial literacy in SMEs: a bibliometric analysis and a systematic literature review of an emerging research field. Review of Managerial Science, 17(3), 787–826. https://doi.org/10.1007/s11846-022-00556-2
- Moy, M. M., Cahyadi, E. R., & Anggraeni, E. (2020). The impact of social media on knowledge creation, innovation, and performance in small and medium enterprises. Indonesian Journal of Business and Entrepreneurship (IJBE), 6(1), 23. https://doi.org/10.17358/ijbe.6.1.23
- Nurmala, D. (2022). Pengaruh media sosial terhadap kinerja umkm dan kemampuan inovasi sebagai variabel mediasi. Blantika: Multidisciplinary Journal, 1(1), 16–28.
- Pitaloka, J. B., & Erawati, T. (2023). Inklusi Keuangan dan Kinerja Usaha pada Usaha Mikro Kecil Menengah. Al-Kharaj: Jurnal Ekonomi, Keuangan & Bisnis Syariah, 5(1), 16–29. https://doi.org/10.47467/alkharaj.v5i1.1104
- Rahmawati, A., Wahyuningsih, S. H., & Garad, A. (2023). The effect of financial literacy, training and locus of control on creative economic business performance. Social Sciences & Humanities Open, 8(1), 100721. https://doi.org/https://doi.org/10.1016/j.ssaho.2023.100721
- Ramadhan, R., & Anandya, A. (2022). Pengaruh Literasi Keuangan dan Penggunaan Media Sosial terhadap Kinerja UMKM. Jurnal Riset Akuntansi, 107–114. https://doi.org/10.29313/jra.v2i2.1279
- Rehman, K., & Mia, M. A. (2024). Determinants of financial literacy: a systematic review and future research directions. Future Business Journal, 10(1), 75. https://doi.org/10.1186/s43093-024-00365-x
- Rubiyanty, I. M., Fadhila, L. S., & Mellinia, S. P. (2024). Pengaruh Literasi Keuangan, Kompetensi, dan Penggunaan Sosial Media terhadap Kinerja UMKM. EKONOMIKA45: Jurnal Ilmiah Manajemen, Ekonomi Bisnis, Kewirausahaan, 12(1), 320–337. https://doi.org/https://doi.org/10.30640/ekonomika45.v12i1.3565
- Rusliana, N., Sukarso, A., LK, D. H., Adam, A. M., & Nugraha, G. (2025). Investigating Trends and Future Research SMEs Performance: Perception from Analysis Bibliometrics. Jurnal Bisnis Dan Kewirausahaan, 21(2), 35–59. https://doi.org/10.31940/jbk.v21i2.35-59
- Schultz, D. E., & Peltier, J. (Jimmy). (2013). Social media’s slippery slope: challenges, opportunities and future research directions. Journal of Research in Interactive Marketing, 7(2), 86–99. https://doi.org/10.1108/JRIM-12-2012-0054
- Solomon, O. H., Allen, T., & Wangombe, W. (2024). Analysing the factors that influence social media adoption among SMEs in developing countries. Journal of International Entrepreneurship, 22(2), 248–267. https://doi.org/10.1007/s10843-023-00330-9
- Susanti, E., Mulyanti, R. Y., & Wati, L. N. (2023). MSMEs performance and competitive advantage: Evidence from women’s MSMEs in Indonesia. Cogent Business & Management, 10(2), 2239423. https://doi.org/10.1080/23311975.2023.2239423
- Wasik, Z., Nugroho, K. C., & Iswanto, D. (2023). Improving UMKM Marketing Performance by Optimising Marketing Strategy, Creative Product Innovation and Market Orientation. Journal of Managerial Sciences and Studies, 1(2), 1–21. https://doi.org/10.61160/jomss.v1i2.13
- Wati, C. R. (2021). The effect of financial knowledge on firm performance: The role of financial risk attitude as moderation. International Journal of Research in Business and Social Science, 10(8), 236–249. https://doi.org/10.20525/ijrbs.v10i8.1450
- Yeo, K. H. K., Lim, W. M., & Yii, K.-J. (2024). Financial planning behaviour: a systematic literature review and new theory development. Journal of Financial Services Marketing, 29(3), 979–1001. https://doi.org/10.1057/s41264-023-00249-1
References
Abdallah, W., Harraf, A., Ghura, H., & Abrar, M. (2024). Financial literacy and small and medium enterprises performance: the moderating role of financial access. Journal of Financial Reporting and Accounting, 23(4), 1345–1364. https://doi.org/10.1108/JFRA-06-2024-0337
Amoah, J., Bruce, E., Shurong, Z., Bankuoru Egala, S., & Kwarteng, K. (2023). Social media adoption in smes sustainability: evidence from an emerging economy. Cogent Business & Management, 10(1), 2183573. https://doi.org/10.1080/23311975.2023.2183573
Anjaningrum, W. D., Azizah, N., & Suryadi, N. (2024). Spurring SMEs’ performance through business intelligence, organizational and network learning, customer value anticipation, and innovation - Empirical evidence of the creative economy sector in East Java, Indonesia. Heliyon, 10(7), e27998. https://doi.org/10.1016/j.heliyon.2024.e27998
Antony Sentoso, Tiara Plorist Sibarani, & Evi Silvana Muchsinati. (2024). Business Performance of MSMEs: an Analysis of the Effect of Entrepreneurial Orientation, Market Orientation, and Technology Orientation. Jurnal Dinamika Manajemen, 15(2), 318–333. https://doi.org/10.15294/jdm.v15i2.7559
Arif, M. E., & Herawan, T. (2025). Driving performance in SMEs: Exploring entrepreneurial ecosystems, leadership, and dynamic capability in emerging economies. Journal of the International Council for Small Business, 1–24. https://doi.org/10.1080/26437015.2025.2531873
Barney, J. B. (1991). Resource Based View (RBV) theory. Firm Resources and Sustained Competitive Advantage. Journal of Management, 17(1), 99–120.
Cao, G., & Weerawardena, J. (2023). Strategic use of social media in marketing and financial performance: The B2B SME context. Industrial Marketing Management, 111, 41–54. https://doi.org/https://doi.org/10.1016/j.indmarman.2023.03.007
Dewi, R. Y., & Khotmi, H. (2025). The Moderating Role of Financial Literacy in Improving Performance Through Digital Economy Impact. Jurnal Orientasi Bisnis Dan Entrepreneurship, 6(1), 24–36. https://doi.org/10.33476/jobs.v6i1.4800
Domma, F., & Errico, L. (2023). The impact of social media adoption on innovative SMEs’ performance. International Review of Applied Economics, 37(3), 324–356. https://doi.org/10.1080/02692171.2023.2205108
Ferdiansyah, A., & Bukhari, E. (2021). Pengaruh modal, financial knowledge, teknologi dan media sosial terhadap kinerja umkm fashion di Bekasi Utara. Jurnal Ilmiah Akuntansi Dan Manajemen, 17(2), 103–114.
Hererra, J. J. D., Warokka, A., & Aqmar, A. Z. (2023). Financial literacy and MSME performance: Mediation and moderation analysis. Journal of Sustainable Economics, 1(2), 65–76. https://doi.org/10.32734/jse.v1i2.14304
Kotler, P. (2016). Manajemen Pemasaran. Penerbit Erlangga.
Kurniasari, F., Abd Hamid, N., & Lestari, E. D. (2025). Unraveling the impact of financial literacy, financial technology adoption, and access to finance on small medium enterprises business performance and sustainability: a serial mediation model. Cogent Business & Management, 12(1), 2487837. https://doi.org/10.1080/23311975.2025.2487837
Laradi, S., Elfekair, A., Alrawad, M., Hashim, M., & Derouez, F. (2024). Leveraging capabilities of social media marketing for business success. Computers in Human Behavior Reports, 16, 100524. https://doi.org/https://doi.org/10.1016/j.chbr.2024.100524
Leonardi, P. M. (2014). Social media, knowledge sharing, and innovation: Toward a theory of communication visibility. Information Systems Research, 25(4), 796–816. https://doi.org/10.1287/isre.2014.0536
Lusardi, A., & Mitchell, O. S. (2014). The Economic Importance of Financial Literacy: Theory and Evidence. Journal of Economic Literature, 52(1), 5–44. https://doi.org/10.1257/jel.52.1.5
Marolt, M., Zimmermann, H.-D., & Pucihar, A. (2022). Social media use and business performance in SMEs: The mediating roles of relational social commerce capability and competitive advantage. Sustainability, 14(22), 15029. https://doi.org/10.3390/su142215029
Molina-García, A., Diéguez-Soto, J., Galache-Laza, M. T., & Campos-Valenzuela, M. (2023). Financial literacy in SMEs: a bibliometric analysis and a systematic literature review of an emerging research field. Review of Managerial Science, 17(3), 787–826. https://doi.org/10.1007/s11846-022-00556-2
Moy, M. M., Cahyadi, E. R., & Anggraeni, E. (2020). The impact of social media on knowledge creation, innovation, and performance in small and medium enterprises. Indonesian Journal of Business and Entrepreneurship (IJBE), 6(1), 23. https://doi.org/10.17358/ijbe.6.1.23
Nurmala, D. (2022). Pengaruh media sosial terhadap kinerja umkm dan kemampuan inovasi sebagai variabel mediasi. Blantika: Multidisciplinary Journal, 1(1), 16–28.
Pitaloka, J. B., & Erawati, T. (2023). Inklusi Keuangan dan Kinerja Usaha pada Usaha Mikro Kecil Menengah. Al-Kharaj: Jurnal Ekonomi, Keuangan & Bisnis Syariah, 5(1), 16–29. https://doi.org/10.47467/alkharaj.v5i1.1104
Rahmawati, A., Wahyuningsih, S. H., & Garad, A. (2023). The effect of financial literacy, training and locus of control on creative economic business performance. Social Sciences & Humanities Open, 8(1), 100721. https://doi.org/https://doi.org/10.1016/j.ssaho.2023.100721
Ramadhan, R., & Anandya, A. (2022). Pengaruh Literasi Keuangan dan Penggunaan Media Sosial terhadap Kinerja UMKM. Jurnal Riset Akuntansi, 107–114. https://doi.org/10.29313/jra.v2i2.1279
Rehman, K., & Mia, M. A. (2024). Determinants of financial literacy: a systematic review and future research directions. Future Business Journal, 10(1), 75. https://doi.org/10.1186/s43093-024-00365-x
Rubiyanty, I. M., Fadhila, L. S., & Mellinia, S. P. (2024). Pengaruh Literasi Keuangan, Kompetensi, dan Penggunaan Sosial Media terhadap Kinerja UMKM. EKONOMIKA45: Jurnal Ilmiah Manajemen, Ekonomi Bisnis, Kewirausahaan, 12(1), 320–337. https://doi.org/https://doi.org/10.30640/ekonomika45.v12i1.3565
Rusliana, N., Sukarso, A., LK, D. H., Adam, A. M., & Nugraha, G. (2025). Investigating Trends and Future Research SMEs Performance: Perception from Analysis Bibliometrics. Jurnal Bisnis Dan Kewirausahaan, 21(2), 35–59. https://doi.org/10.31940/jbk.v21i2.35-59
Schultz, D. E., & Peltier, J. (Jimmy). (2013). Social media’s slippery slope: challenges, opportunities and future research directions. Journal of Research in Interactive Marketing, 7(2), 86–99. https://doi.org/10.1108/JRIM-12-2012-0054
Solomon, O. H., Allen, T., & Wangombe, W. (2024). Analysing the factors that influence social media adoption among SMEs in developing countries. Journal of International Entrepreneurship, 22(2), 248–267. https://doi.org/10.1007/s10843-023-00330-9
Susanti, E., Mulyanti, R. Y., & Wati, L. N. (2023). MSMEs performance and competitive advantage: Evidence from women’s MSMEs in Indonesia. Cogent Business & Management, 10(2), 2239423. https://doi.org/10.1080/23311975.2023.2239423
Wasik, Z., Nugroho, K. C., & Iswanto, D. (2023). Improving UMKM Marketing Performance by Optimising Marketing Strategy, Creative Product Innovation and Market Orientation. Journal of Managerial Sciences and Studies, 1(2), 1–21. https://doi.org/10.61160/jomss.v1i2.13
Wati, C. R. (2021). The effect of financial knowledge on firm performance: The role of financial risk attitude as moderation. International Journal of Research in Business and Social Science, 10(8), 236–249. https://doi.org/10.20525/ijrbs.v10i8.1450
Yeo, K. H. K., Lim, W. M., & Yii, K.-J. (2024). Financial planning behaviour: a systematic literature review and new theory development. Journal of Financial Services Marketing, 29(3), 979–1001. https://doi.org/10.1057/s41264-023-00249-1