Main Article Content
Abstract
Tujuan: Penelitian ini bertujuan untuk menganalisis dan mengevaluasi pengaruh budaya organisasi terhadap kinerja, baik secara langsung maupun melalui komitmen organisasi sebagai variabel mediasi. Fokus utama diarahkan pada sejauh mana budaya organisasi mampu memperkuat keterikatan karyawan dengan organisasi dan berimplikasi pada peningkatan kualitas kerja.
Metode Penelitian: Metode penelitian yang digunakan adalah kuantitatif dengan instrumen berupa kuesioner yang disebarkan kepada responden dan diukur menggunakan skala Likert. Analisis data dilakukan dengan metode Partial Least Squares (PLS) menggunakan perangkat lunak SmartPLS versi 3 untuk menguji hubungan antarvariabel dalam model penelitian.
Hasil dan Pembahasan: Hasil penelitian menunjukkan bahwa budaya organisasi berpengaruh positif terhadap kinerja karyawan. Selain itu, budaya organisasi juga berdampak signifikan pada komitmen organisasi, yang kemudian bertindak sebagai mediator dalam memperkuat hubungan budaya organisasi dengan kinerja. Dengan demikian, komitmen organisasi terbukti menjadi mekanisme penting yang menjembatani budaya kerja dengan hasil kinerja pegawai.
Implikasi: Implikasi dari penelitian ini menegaskan bahwa memperkuat budaya organisasi dan membangun komitmen karyawan merupakan strategi kunci untuk meningkatkan efektivitas kerja dan produktivitas organisasi secara berkelanjutan.
Keywords
Article Details

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References
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- Adam, A., Yuniarsih, T., Ahman, E., & Kusnendi, K. (2020). The mediation effect of organizational commitment in the relation of organization culture and employee performance. 3rd Global Conference On Business, Management, and Entrepreneurship (GCBME 2018), 260–264. https://doi.org/10.2991/aebmr.k.200131.056
- Aggarwal, S. (2024). Impact of dimensions of organisational culture on employee satisfaction and performance level in select organisations. IIMB Management Review, 36(3), 230–238. https://doi.org/https://doi.org/10.1016/j.iimb.2024.07.001
- Amoozegar, A. (2024). Impact of organizational culture on employee commitment: Mediating role of employee engagement and perceived organizational support. Available at SSRN 4921915. https://doi.org/10.24294/jipd.v8i8.4997
- Ángeles López-Cabarcos, M., Vázquez-Rodríguez, P., & Quiñoá-Piñeiro, L. M. (2022). An approach to employees’ job performance through work environmental variables and leadership behaviours. Journal of Business Research, 140, 361–369. https://doi.org/https://doi.org/10.1016/j.jbusres.2021.11.006
- Anggriyani, Y., & Iskandarini, I. (2024). Analisis Pengaruh Budaya Organisasi dan Komitmen Organisasi terhadap Kinerja Karyawan yang Dimediasi oleh Kepuasan Kerja. Journal of Education, Humaniora and Social Sciences (JEHSS), 6(3), 1106–1112. https://doi.org/10.34007/jehss.v6i3.2015
- Arefin, M. S., Hoque, M. R., & Rasul, T. (2020). Organizational learning culture and business intelligence systems of health-care organizations in an emerging economy. Journal of Knowledge Management, 25(3), 573–594. https://doi.org/10.1108/JKM-09-2019-0517
- Bahasoan, S., & Baharuddin, I. (2023). Work Discipline, Work Motivation and Employee Performance. Advances in Human Resource Management Research, 1(2 SE-Articles). https://doi.org/10.60079/ahrmr.v1i2.92
- Barney, J. B. (1991). Resource Based View (RBV) theory. Firm Resources and Sustained Competitive Advantage. Journal of Management, 17(1), 99–120.
- Cahyadi, M. (2018). Hubungan Antara Etos Kerja Dengan Komitmen Organisasi Karyawan. 6(4), 580–588. https://doi.org/10.30872/psikoborneo.v6i4.4682
- Chatterjee, S., Chaudhuri, R., & Vrontis, D. (2022). Does remote work flexibility enhance organization performance? Moderating role of organization policy and top management support. Journal of Business Research, 139, 1501–1512. https://doi.org/https://doi.org/10.1016/j.jbusres.2021.10.069
- Einhorn, S., Fietz, B., Guenther, T. W., & Guenther, E. (2024). The relationship of organizational culture with management control systems and environmental management control systems. Review of Managerial Science, 18(8), 2321–2371. https://doi.org/10.1007/s11846-023-00687-0
- Engida, Z. M., Alemu, A. E., & Mulugeta, M. A. (2022). The effect of change leadership on employees ’ readiness to change : the mediating role of organizational culture. Future Business Journal, 8(1), 1–13. https://doi.org/10.1186/s43093-022-00148-2
- Gazi, M. A., Yusof, M. F., Islam, M. A., Amin, M., & Rahman, A. (2024). Analyzing the Impact of Employee Job Satisfaction on Their Job Behavior in the Industrial Setting: An Analysis from the Perspective of Job Performance. Journal of Open Innovation: Technology, Market, and Complexity, 10, 100427. https://doi.org/10.1016/j.joitmc.2024.100427
- George, N., Aboobaker, N., & Edward, M. (2020). Corporate social responsibility, organizational trust and commitment: a moderated mediation model. Personnel Review, ahead-of-print. https://doi.org/10.1108/PR-03-2020-0144
- Hamouche, S., & Parent-Lamarche, A. (2022). Teleworkers’ job performance: a study examining the role of age as an important diversity component of companies’ workforce. Journal of Organizational Effectiveness: People and Performance, 10(2), 293–311. https://doi.org/10.1108/JOEPP-03-2022-0057
- Hanaysha, J. R., & Alzoubi, H. M. (2022). The effect of digital supply chain on organizational performance: An empirical study in Malaysia manufacturing industry. Uncertain Supply Chain Management, 10(2), 495–510. https://doi.org/10.5267/j.uscm.2021.12.002
- Iskandar, G. B., & Anggraeni, A. I. (2018). The Effect Of Organizational Culture On Employee Performance: The Mediating Role Of Organizational Commitment. Journal of Research in Management, 1(3), 27–31. https://doi.org/10.32424/JORIM.V1I3.34
- Jaganjac, B., Hansen, K. W., Lunde, H., & Hunnes, J. A. (2024). The role of organizational culture and structure in implementing sustainability initiatives. Business Ethics, the Environment & Responsibility. https://doi.org/10.1111/beer.12710
- Kaur Bagga, S., Gera, S., & Haque, S. N. (2023). The mediating role of organizational culture: Transformational leadership and change management in virtual teams. Asia Pacific Management Review, 28(2), 120–131. https://doi.org/https://doi.org/10.1016/j.apmrv.2022.07.003
- Lo, Y.-C., Lu, C., Chang, Y.-P., & Wu, S.-F. (2024). Examining the influence of organizational commitment on service quality through the lens of job involvement as a mediator and emotional labor and organizational climate as moderators. Heliyon, 10(2), e24130. https://doi.org/https://doi.org/10.1016/j.heliyon.2024.e24130
- Mowday, R. T., Steers, R. M., & Porter, L. W. (1979). The measurement of organizational commitment. Journal of Vocational Behavior, 14(2), 224–247. https://doi.org/10.1016/0001-8791(79)90072-1
- Naveed, R. T., Alhaidan, H., Halbusi, H. Al, & Al-Swidi, A. K. (2022). Do organizations really evolve? The critical link between organizational culture and organizational innovation toward organizational effectiveness: Pivotal role of organizational resistance. Journal of Innovation & Knowledge, 7(2), 100178. https://doi.org/https://doi.org/10.1016/j.jik.2022.100178
- Ndiango, S., Gabriel, D., & Changalima, I. A. (2024). Give me my flowers before I die! Linking employee recognition, job satisfaction and employee retention in logistics companies: A multigroup analysis. Social Sciences & Humanities Open, 10, 101053. https://doi.org/https://doi.org/10.1016/j.ssaho.2024.101053
- Noesgaard, M. S., & Jørgensen, F. (2024). Building organizational commitment through cognitive and relational job crafting. European Management Journal, 42(3), 348–357. https://doi.org/https://doi.org/10.1016/j.emj.2023.01.002
- Nusraningrum, D., Rahmawati, A., Wider, W., Jiang, L., & Udang, L. N. (2024). Enhancing employee performance through motivation: the mediating roles of green work environments and engagement in Jakarta’s logistics sector. Frontiers in Sociology, 9, 1392229. https://doi.org/10.3389/fsoc.2024.1392229
- Nyathi, M., & Kekwaletswe, R. (2022). Realizing employee and organizational performance gains through electronic human resource management use in developing countries. African Journal of Economic and Management Studies, 14(1), 121–134. https://doi.org/10.1108/AJEMS-11-2021-0489
- Oleksa-Marewska, K., & Springer, A. (2024). If you fit, you commit? The relationship between the organizational climate and employees’ commitment: the moderating role of the person-environment fit. Central European Management Journal, 33(1), 40–56. https://doi.org/10.1108/CEMJ-05-2023-0212
- Reichers, A. E. (1986). Conflict and organizational commitments. Journal of Applied Psychology, 71(3), 508. https://doi.org/10.1037/0021-9010.71.3.508
- Samal, A., Patra, S., & Chatterjee, D. (2019). Impact of culture on organizational readiness to change: context of bank M&A. Benchmarking: An International Journal, 28(5), 1503–1523. https://doi.org/10.1108/BIJ-10-2019-0454
- Schein, E. H. (2010). Organizational culture and leadership (Vol. 2). John Wiley & Sons.
- Shalahuddin, S. (2023). Improving Employee Performance Through Good Organizational Culture and Work Motivation. Advances in Human Resource Management Research, 1(1 SE-Articles), 1–13. https://doi.org/10.60079/ahrmr.v1i1.38
- Sinaga, R. B., & Handayani, S. (2024). Efek Mediasi Keterlibatan Kerja dan Komitmen Organisasi pada Pengaruh Budaya Organisasi Terhadap KinerjaPegawai Regional II PT. Perkebunan Nusantara IV. Al-Kharaj: Jurnal Ekonomi, Keuangan & Bisnis Syariah, 6, 5379–5396. https://doi.org/10.47467/alkharaj.v6i6.2769
- Slåtten, T. (2009). The effect of managerial practice on employee-perceived service quality: The role of emotional satisfaction. Managing Service Quality, 19, 431–455. https://doi.org/10.1108/09604520910971548
- Todorović, D., Mitić, P. M., Stojiljković, N., Olanescu, M., Suciu, A., & Popa, D. (2024). Organizational commitment in the private and public sectors: a regression analysis based on personality traits, subjective wellbeing, organizational orientations, and perceived employment uncertainty in Serbia. Frontiers in Psychology, 15, 1442990. https://doi.org/10.3389/fpsyg.2024.1442990
- Tulokas, M., Haapasalo, H., & Tampio, K.-P. (2024). Formation and maintenance of organizational culture in collaborative hospital construction projects. Project Leadership and Society, 5, 100125. https://doi.org/https://doi.org/10.1016/j.plas.2024.100125
- Ul Hassan, F. S., Karim, W., Shah, H. A., & Khan, N. U. (2023). Role stress and organizational commitment in the service industry: a moderated mediation model of job burnout and transformational leadership. Journal of Management Development, 42(3), 165–182. https://doi.org/10.1108/JMD-10-2021-0292
- Wua, I. W. G., Noermijati, N., & Yuniarinto, A. (2022). The influence of organizational culture on the employee performance mediated by job satisfaction and organizational commitment. Jurnal Aplikasi Manajemen, 20(3), 542–â. https://doi.org/10.21776/ub.jam.2022.020.03.07
- Yang, Y., & Mostafa, A. M. S. (2024). High-performance human resource practices, organizational identification and employee commitment: the moderating role of organizational culture. Frontiers in Psychology, 15, 1494186. https://doi.org/10.3389/fpsyg.2024.1494186
References
Aboramadan, M., Albashiti, B., Alharazin, H., & Zaidoune, S. (2020). Organizational culture, innovation and performance: a study from a non-western context. Journal of Management Development, 39(4), 437–451. https://doi.org/10.1108/JMD-06-2019-0253
Adam, A., Yuniarsih, T., Ahman, E., & Kusnendi, K. (2020). The mediation effect of organizational commitment in the relation of organization culture and employee performance. 3rd Global Conference On Business, Management, and Entrepreneurship (GCBME 2018), 260–264. https://doi.org/10.2991/aebmr.k.200131.056
Aggarwal, S. (2024). Impact of dimensions of organisational culture on employee satisfaction and performance level in select organisations. IIMB Management Review, 36(3), 230–238. https://doi.org/https://doi.org/10.1016/j.iimb.2024.07.001
Amoozegar, A. (2024). Impact of organizational culture on employee commitment: Mediating role of employee engagement and perceived organizational support. Available at SSRN 4921915. https://doi.org/10.24294/jipd.v8i8.4997
Ángeles López-Cabarcos, M., Vázquez-Rodríguez, P., & Quiñoá-Piñeiro, L. M. (2022). An approach to employees’ job performance through work environmental variables and leadership behaviours. Journal of Business Research, 140, 361–369. https://doi.org/https://doi.org/10.1016/j.jbusres.2021.11.006
Anggriyani, Y., & Iskandarini, I. (2024). Analisis Pengaruh Budaya Organisasi dan Komitmen Organisasi terhadap Kinerja Karyawan yang Dimediasi oleh Kepuasan Kerja. Journal of Education, Humaniora and Social Sciences (JEHSS), 6(3), 1106–1112. https://doi.org/10.34007/jehss.v6i3.2015
Arefin, M. S., Hoque, M. R., & Rasul, T. (2020). Organizational learning culture and business intelligence systems of health-care organizations in an emerging economy. Journal of Knowledge Management, 25(3), 573–594. https://doi.org/10.1108/JKM-09-2019-0517
Bahasoan, S., & Baharuddin, I. (2023). Work Discipline, Work Motivation and Employee Performance. Advances in Human Resource Management Research, 1(2 SE-Articles). https://doi.org/10.60079/ahrmr.v1i2.92
Barney, J. B. (1991). Resource Based View (RBV) theory. Firm Resources and Sustained Competitive Advantage. Journal of Management, 17(1), 99–120.
Cahyadi, M. (2018). Hubungan Antara Etos Kerja Dengan Komitmen Organisasi Karyawan. 6(4), 580–588. https://doi.org/10.30872/psikoborneo.v6i4.4682
Chatterjee, S., Chaudhuri, R., & Vrontis, D. (2022). Does remote work flexibility enhance organization performance? Moderating role of organization policy and top management support. Journal of Business Research, 139, 1501–1512. https://doi.org/https://doi.org/10.1016/j.jbusres.2021.10.069
Einhorn, S., Fietz, B., Guenther, T. W., & Guenther, E. (2024). The relationship of organizational culture with management control systems and environmental management control systems. Review of Managerial Science, 18(8), 2321–2371. https://doi.org/10.1007/s11846-023-00687-0
Engida, Z. M., Alemu, A. E., & Mulugeta, M. A. (2022). The effect of change leadership on employees ’ readiness to change : the mediating role of organizational culture. Future Business Journal, 8(1), 1–13. https://doi.org/10.1186/s43093-022-00148-2
Gazi, M. A., Yusof, M. F., Islam, M. A., Amin, M., & Rahman, A. (2024). Analyzing the Impact of Employee Job Satisfaction on Their Job Behavior in the Industrial Setting: An Analysis from the Perspective of Job Performance. Journal of Open Innovation: Technology, Market, and Complexity, 10, 100427. https://doi.org/10.1016/j.joitmc.2024.100427
George, N., Aboobaker, N., & Edward, M. (2020). Corporate social responsibility, organizational trust and commitment: a moderated mediation model. Personnel Review, ahead-of-print. https://doi.org/10.1108/PR-03-2020-0144
Hamouche, S., & Parent-Lamarche, A. (2022). Teleworkers’ job performance: a study examining the role of age as an important diversity component of companies’ workforce. Journal of Organizational Effectiveness: People and Performance, 10(2), 293–311. https://doi.org/10.1108/JOEPP-03-2022-0057
Hanaysha, J. R., & Alzoubi, H. M. (2022). The effect of digital supply chain on organizational performance: An empirical study in Malaysia manufacturing industry. Uncertain Supply Chain Management, 10(2), 495–510. https://doi.org/10.5267/j.uscm.2021.12.002
Iskandar, G. B., & Anggraeni, A. I. (2018). The Effect Of Organizational Culture On Employee Performance: The Mediating Role Of Organizational Commitment. Journal of Research in Management, 1(3), 27–31. https://doi.org/10.32424/JORIM.V1I3.34
Jaganjac, B., Hansen, K. W., Lunde, H., & Hunnes, J. A. (2024). The role of organizational culture and structure in implementing sustainability initiatives. Business Ethics, the Environment & Responsibility. https://doi.org/10.1111/beer.12710
Kaur Bagga, S., Gera, S., & Haque, S. N. (2023). The mediating role of organizational culture: Transformational leadership and change management in virtual teams. Asia Pacific Management Review, 28(2), 120–131. https://doi.org/https://doi.org/10.1016/j.apmrv.2022.07.003
Lo, Y.-C., Lu, C., Chang, Y.-P., & Wu, S.-F. (2024). Examining the influence of organizational commitment on service quality through the lens of job involvement as a mediator and emotional labor and organizational climate as moderators. Heliyon, 10(2), e24130. https://doi.org/https://doi.org/10.1016/j.heliyon.2024.e24130
Mowday, R. T., Steers, R. M., & Porter, L. W. (1979). The measurement of organizational commitment. Journal of Vocational Behavior, 14(2), 224–247. https://doi.org/10.1016/0001-8791(79)90072-1
Naveed, R. T., Alhaidan, H., Halbusi, H. Al, & Al-Swidi, A. K. (2022). Do organizations really evolve? The critical link between organizational culture and organizational innovation toward organizational effectiveness: Pivotal role of organizational resistance. Journal of Innovation & Knowledge, 7(2), 100178. https://doi.org/https://doi.org/10.1016/j.jik.2022.100178
Ndiango, S., Gabriel, D., & Changalima, I. A. (2024). Give me my flowers before I die! Linking employee recognition, job satisfaction and employee retention in logistics companies: A multigroup analysis. Social Sciences & Humanities Open, 10, 101053. https://doi.org/https://doi.org/10.1016/j.ssaho.2024.101053
Noesgaard, M. S., & Jørgensen, F. (2024). Building organizational commitment through cognitive and relational job crafting. European Management Journal, 42(3), 348–357. https://doi.org/https://doi.org/10.1016/j.emj.2023.01.002
Nusraningrum, D., Rahmawati, A., Wider, W., Jiang, L., & Udang, L. N. (2024). Enhancing employee performance through motivation: the mediating roles of green work environments and engagement in Jakarta’s logistics sector. Frontiers in Sociology, 9, 1392229. https://doi.org/10.3389/fsoc.2024.1392229
Nyathi, M., & Kekwaletswe, R. (2022). Realizing employee and organizational performance gains through electronic human resource management use in developing countries. African Journal of Economic and Management Studies, 14(1), 121–134. https://doi.org/10.1108/AJEMS-11-2021-0489
Oleksa-Marewska, K., & Springer, A. (2024). If you fit, you commit? The relationship between the organizational climate and employees’ commitment: the moderating role of the person-environment fit. Central European Management Journal, 33(1), 40–56. https://doi.org/10.1108/CEMJ-05-2023-0212
Reichers, A. E. (1986). Conflict and organizational commitments. Journal of Applied Psychology, 71(3), 508. https://doi.org/10.1037/0021-9010.71.3.508
Samal, A., Patra, S., & Chatterjee, D. (2019). Impact of culture on organizational readiness to change: context of bank M&A. Benchmarking: An International Journal, 28(5), 1503–1523. https://doi.org/10.1108/BIJ-10-2019-0454
Schein, E. H. (2010). Organizational culture and leadership (Vol. 2). John Wiley & Sons.
Shalahuddin, S. (2023). Improving Employee Performance Through Good Organizational Culture and Work Motivation. Advances in Human Resource Management Research, 1(1 SE-Articles), 1–13. https://doi.org/10.60079/ahrmr.v1i1.38
Sinaga, R. B., & Handayani, S. (2024). Efek Mediasi Keterlibatan Kerja dan Komitmen Organisasi pada Pengaruh Budaya Organisasi Terhadap KinerjaPegawai Regional II PT. Perkebunan Nusantara IV. Al-Kharaj: Jurnal Ekonomi, Keuangan & Bisnis Syariah, 6, 5379–5396. https://doi.org/10.47467/alkharaj.v6i6.2769
Slåtten, T. (2009). The effect of managerial practice on employee-perceived service quality: The role of emotional satisfaction. Managing Service Quality, 19, 431–455. https://doi.org/10.1108/09604520910971548
Todorović, D., Mitić, P. M., Stojiljković, N., Olanescu, M., Suciu, A., & Popa, D. (2024). Organizational commitment in the private and public sectors: a regression analysis based on personality traits, subjective wellbeing, organizational orientations, and perceived employment uncertainty in Serbia. Frontiers in Psychology, 15, 1442990. https://doi.org/10.3389/fpsyg.2024.1442990
Tulokas, M., Haapasalo, H., & Tampio, K.-P. (2024). Formation and maintenance of organizational culture in collaborative hospital construction projects. Project Leadership and Society, 5, 100125. https://doi.org/https://doi.org/10.1016/j.plas.2024.100125
Ul Hassan, F. S., Karim, W., Shah, H. A., & Khan, N. U. (2023). Role stress and organizational commitment in the service industry: a moderated mediation model of job burnout and transformational leadership. Journal of Management Development, 42(3), 165–182. https://doi.org/10.1108/JMD-10-2021-0292
Wua, I. W. G., Noermijati, N., & Yuniarinto, A. (2022). The influence of organizational culture on the employee performance mediated by job satisfaction and organizational commitment. Jurnal Aplikasi Manajemen, 20(3), 542–â. https://doi.org/10.21776/ub.jam.2022.020.03.07
Yang, Y., & Mostafa, A. M. S. (2024). High-performance human resource practices, organizational identification and employee commitment: the moderating role of organizational culture. Frontiers in Psychology, 15, 1494186. https://doi.org/10.3389/fpsyg.2024.1494186